Privacy Policy

Cafeeiro Coffee (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit cafeeirocoffee.com or make a purchase through our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when:

  • Creating an account or placing an order

  • Contacting us through our website, email, or WhatsApp

  • Subscribing to our newsletter or promotional offers

  • Interacting with our customer support team

The information we collect may include:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information (processed securely by our payment provider — we do not store full card details on our servers)

  • Order history and preferences

We also automatically collect certain technical information through cookies and analytics tools, such as your IP address, browser type, device information, pages visited, and time spent on our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations, shipping updates, and customer service responses

  • Improve our website, products, and overall customer experience

  • Send promotional offers, newsletters, and updates (only if you have opted in)

  • Detect and prevent fraud, unauthorized transactions, or misuse

  • Comply with legal obligations under Egyptian law

3. Sharing Your Information

We do not sell or rent your personal data. We share information only with trusted third parties strictly to operate our business, including:

  • Payment processors — to securely complete transactions

  • Shipping and delivery companies — to deliver your orders

  • Service providers — for website hosting, analytics, and customer support tools

  • Legal authorities — when required by law or to protect our rights

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings, though some features of the website may not function properly without them.

5. Data Security

We apply industry-standard security measures to protect your personal information, including SSL encryption, secure payment gateways, and restricted access controls. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Egyptian Personal Data Protection Law No. 151 of 2020, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal and operational obligations)

  • Withdraw consent for marketing communications at any time

  • File a complaint with the relevant data protection authority

To exercise any of these rights, contact us at support@cafeeirocoffee.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related questions, please reach out to us:

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